Privacy Policy

Privacy Policy

Introduction

At https://topratedairpurifiers.scoopsurge.com (referred to as “the Company,” “we,” or “us”), we are dedicated to protecting your privacy and securing your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and management of information from users accessing our website, utilizing our applications, or interacting with our services and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://topratedairpurifiers.scoopsurge.com
  • Mobile and desktop applications associated with our brand
  • Online services offered through our platform
  • Products purchased or interacted with via our digital channels

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  • Using our applications and services as an authorized user
  • Visiting and interacting with our websites
  • Subscribing to newsletters or other communications from us
  • Making purchases or providing payment details

Personal Data Collection

We collect various categories of personal data, which include but are not limited to:

  1. Account Information: User names, email addresses, and passwords (hashed and encrypted).
  2. Payment Information: Credit card numbers, billing addresses, and transaction history.
  3. Financial Information: Bank account details (where required for direct payments or refunds).
  4. Purchase Information: Product orders, quantities, shipping addresses, and order status.
  5. Mobile Device Identifiers: Unique device IDs, mobile network information, and IP addresses.
  6. Location Data: GPS coordinates and location-based services data.
  7. Feedback and Reviews: User comments, product reviews, and survey responses.
  8. Social Media Information: Profile pictures, user handles, and content shared from social media platforms.
  9. Product Interaction Data: Pages visited, products viewed, search queries, and shopping cart activity.

We gather this data through direct user input, interactions with our digital services, and the use of automated technologies, such as tracking cookies. Additionally, we may receive personal data from third-party service providers who assist us in delivering our services, always adhering to their respective privacy agreements.

Cookies

Cookies are small text files stored on your device when you visit our websites or use our applications. We employ cookies for several purposes:

  • Strictly Necessary: These ensure the basic functionality of our website and applications, allowing users to navigate and access secure areas.
  • Preference: Cookies store user preferences and settings, providing a personalized experience.
  • Analytics: We use analytics cookies to track user behavior on our sites, helping us understand usage patterns and improve our services.

Users have control over non-essential cookies through our Cookie Manager, where they can customize their preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once these purposes are met, we securely delete or anonymize the data to protect your privacy.

Security Measures

Implementing robust security measures is paramount to safeguarding your personal data. We utilize encryption for secure communication and collaborate with trusted third-party processors who adhere to strict data protection standards.

Children’s Privacy

We do not intentionally collect or store any personal data from children under 18 years of age. Our services are designed for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data under certain circumstances.
  • Restriction: Limit our processing of your data in specific situations.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Ensure that exercising your rights does not adversely affect your interactions with us.

To exercise these rights or have any data-related queries, please contact our privacy team at [email protected] or via postal mail to the address provided on our website.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage you to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, or if you have questions about this policy or our data practices, please contact us: